I mentioned earlier that marketing can be weilded to accomplish social good. I was reminded of this while I was (what else) watching T.V. I saw an American Express ad that asked card members to submit their ideas for worthwhile, socially significant projects. ClickZ News has a good write-up of this promotion, called The Members Project. Eventually, the top 50 projects will be put up for a vote, and AmEx will fund the winner. As ClickZ reports,
"When it first announced The Members Project last month, AmEx said the idea will allow its Cardmembers to "come together as a community by submitting and sharing their project ideas for making a positive impact in the world." That idea fits in with the Are You a Cardmember? campaign's goal of illustrating the values inherent in carrying AmEx."There are already over 3,700 really creative ideas out there that you can review and rate. What I absolutely love is that it taps into the creativity and aspirations of customers. (Remember that I said good brands should be aspirational?).
What a great idea for libraries to steal (in a completely well-intentioned way, of course)! For those of you who do community work, why not let patrons help pick your projects. It's a terrific way to build your brand while getting people involved.
Oh, and if you're wondering about the title of this post, "Everybody lies" is a quote from my favorite T.V. character, House. The quote is a reference to the fact that I have yet to talk about my do-gooder-marketing research project even though I promised a week ago it would be my "next" post. I will write about it, but it's going to be a long-ish post, which is why it's been getting pushed to the backburner in the midst of a lot projects I'm working on, but it's coming! I just (unintentionally) lied about when. ;-)

Libraries are more than just collections of books and other materials. Libraries are dynamic forces in their communities with the power to improve lives. Modern marketing demands that librarians look beyond their traditional roles ("outside the book") to find new ways to connect with people and further their success.


2 comments:
I agree - that's one of the reasons I think social networking can be such a great tool for libraries. It facilitates patron input on modifications to existing programs, but also gives them a fast easy way to suggest new programming.
Good points, Kathleen - thanks!
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